Privacy Policy

The company Rakhia International d.o.o., headquartered at Slavka Cindrića 5b, Rijeka, Croatia (Tax ID: 54352926324), is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, process, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. What Data Do We Collect?

When using our website, we may collect the following types of data:

  • Personal Data: Name, surname, email address, phone number, delivery address, and payment information.
  • Technical Data: IP address, device type, browser, operating system, and website usage data (e.g., session duration, pages visited).
  • Cookies: Information automatically collected via cookies and similar technologies (see more in the Cookie Notice below).

2. How Do We Use Your Data?

Your data is used for the following purposes:

  • Processing and delivering orders.
  • Providing customer support and responding to inquiries.
  • Sending promotional materials, where consent has been provided.
  • Improving user experience and optimizing our website.
  • Complying with legal obligations (e.g., accounting and tax regulations).

3. How Do We Protect Your Data?

We store the collected data on secure servers. We employ technical and organizational measures to protect your data from unauthorized access, alteration, loss, or destruction. Access to your data is limited to authorized personnel and partners only.

4. Sharing Your Data

Your personal data may be shared with the following categories of third parties:

  • Business partners, such as delivery services, to fulfill product delivery.
  • IT service providers and platforms used to manage the website and e-commerce operations.
  • Legal and regulatory authorities, where required by law.

5. How Long Do We Keep Your Data?

Your personal data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

Under the GDPR, you have the following rights:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to erasure ("right to be forgotten") under certain circumstances.
  • The right to restrict data processing.
  • The right to data portability.
  • The right to object to data processing for marketing purposes.

To exercise your rights, please contact us at info@cannellaliqueur.com.

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy. Any changes will be posted on this page, and in the case of significant changes, we will notify you via email or other appropriate means.

Cookie Notice

Our website uses cookies to provide a better user experience and analyze traffic. By using our website, you agree to the use of cookies unless you have disabled them in your browser settings.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are used to recognize users and customize content based on your preferences.

2. Types of Cookies We Use

We use the following types of cookies on our website:

  • Essential Cookies: Enable basic website functionality, such as login and payment processing.
  • Analytical Cookies: Help us analyze user behavior to improve the website.
  • Functional Cookies: Remember your preferences (e.g., language or location).
  • Marketing Cookies: Used to display personalized advertisements.

3. Managing Cookies

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

4. Contact

If you have additional questions about our Privacy Policy or Cookie Notice, please contact us at info@cannellaliqueur.com.

Cannnella - Handcrafted in Croatia
Rakhia International d.o.o., Slavka Cindrića 5b, Rijeka, Croatia, OIB: 54352926324
info@cannellaliqueur.com